# Refund Policy

1. **General Rule – No Refunds**\
   Due to the nature of blockchain transactions, all Premium purchases are final and non-refundable once the transaction is confirmed on-chain.
2. **Refund Exceptions**\
   Refunds will only be considered in the following rare cases:

* Double Payment – Verified accidental duplicate transactions for the same wallet within 5-7 days.
* Service Failure – If Premium fails to activate due to a verified technical error on WOW3’s side and cannot be resolved within 72 hours.

3. **Non-Refundable Cases**\
   Refunds will not be issued for:

* Change of mind after purchase
* Incorrect wallet address used during purchase
* Inability to use Premium due to user’s technical issues or incompatible wallets
* Loss of access due to wallet breach or private key loss
* Any claim made after 7 days from purchase date

4. **How to Request a Refund (If Eligible)**

* Contact WOW3 Support via \[support email or Discord link]
* Provide transaction hash, wallet address, and reason for refund
* WOW3 will review the claim within 7 business days and respond with approval or denial

5. **Refund Method**

* Approved refunds will be processed in the same cryptocurrency used for payment, minus applicable network fees.

6. **Changes to Policy**\
   WOW3 reserves the right to update this Refund Policy at any time. Updates will be posted on our official website.