📨Refund Policy
General Rule – No Refunds Due to the nature of blockchain transactions, all Premium purchases are final and non-refundable once the transaction is confirmed on-chain.
Refund Exceptions Refunds will only be considered in the following rare cases:
Double Payment – Verified accidental duplicate transactions for the same wallet within 5-7 days.
Service Failure – If Premium fails to activate due to a verified technical error on WOW3’s side and cannot be resolved within 72 hours.
Non-Refundable Cases Refunds will not be issued for:
Change of mind after purchase
Incorrect wallet address used during purchase
Inability to use Premium due to user’s technical issues or incompatible wallets
Loss of access due to wallet breach or private key loss
Any claim made after 7 days from purchase date
How to Request a Refund (If Eligible)
Contact WOW3 Support via [support email or Discord link]
Provide transaction hash, wallet address, and reason for refund
WOW3 will review the claim within 7 business days and respond with approval or denial
Refund Method
Approved refunds will be processed in the same cryptocurrency used for payment, minus applicable network fees.
Changes to Policy WOW3 reserves the right to update this Refund Policy at any time. Updates will be posted on our official website.
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